Free 30 Day Returns
30 Day Money Back Guarantee
We want you to love your jewelry from A.M.. If you are not completely happy with your order, you have 30 days to return your purchase for a full refund or exchange - no questions asked. We will carefully inspect the returned item and refund the full amount, provided it is in its original condition with all certificates and accessories, and not a custom order, or personalized design.
Because of the nature of these items, unless they arrive damaged or defective, the following items can't be returned or exchanged:
- Custom or personalized orders
- Items on sale
- Items on volume discount
We are flexible with our return and exchange policies if you contact us soon after receiving your item.
Return and Exchange Details
- Please contact us to obtain a RMA (Return Merchandise Authorization) number soon after receiving your order.
- Pack the item securely and use the original package if possible.
- Return it using registered mail with delivery confirmation as we cannot be held responsible for damaged packages, or packages lost in the mail.
- All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.
- You can expect a refund within 30 days of our receiving your returned product. Refund will be credited to the same form of payment used in your original purchase.